auro

Privacy Policy

Last updated: May 07, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the TermsFeed Privacy Policy Generator.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Application refers to auro, the software program provided by the Company.
Company refers to auro.
Cookies are small files placed on Your computer, mobile device or any other device by a website.
Country refers to Egypt.
Device means any device that can access the Service such as a computer, cell phone or digital tablet.
Personal Data or Personal Information means any information that relates to an identified or identifiable individual.
Service refers to the Application or the Website or both.
Service Provider means any natural or legal person who processes data on behalf of the Company.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
Website refers to auro, accessible from https://auro-eg.com.
You means the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address
Phone number

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address, browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect information automatically, including the type of mobile device You use, Your mobile device's unique ID, IP address, mobile operating system, mobile Internet browser type, unique device identifiers and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. Tracking technologies may include beacons, tags, and scripts.

Cookies or Browser Cookies: A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or indicate when a Cookie is being sent.
Web Beacons: Certain sections of Our Service and emails may contain small electronic files that permit the Company to count users or collect related website statistics.

Cookies can be Persistent or Session Cookies. Persistent Cookies remain on Your device when You go offline, while Session Cookies are deleted when You close Your browser.

Where required by law, we use non-essential cookies only with Your consent. You can withdraw or change Your consent at any time using Our cookie preferences tool, if available, or through Your browser/device settings.

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow Us to remember choices You make when You use the Website, such as login details or language preference.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service.
To manage Your Account.
For the performance of a contract.
To contact You by email, telephone calls, SMS, push notifications or other equivalent forms of electronic communication.
To provide You with news, special offers, and general information unless You have opted not to receive such information.
To manage Your requests.
For business transfers.
For other purposes such as data analysis, identifying usage trends, evaluating promotional campaigns and improving Our Service.

We may share Your Personal Data in the following situations:

With Service Providers: To monitor and analyze the use of our Service and to contact You.
For business transfers: In connection with any merger, sale, financing, or acquisition.
With Affiliates: We require affiliates to honor this Privacy Policy.
With business partners: To offer You certain products, services or promotions.
With other users: If Our Service offers public areas, shared information may be viewed by all users.
With Your consent: For any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

Where possible, We apply shorter retention periods and/or reduce identifiability by deleting, aggregating, or anonymizing data.

Account Information

User Accounts: retained for the duration of your account relationship plus up to 24 months after account closure.

Customer Support Data

Support tickets and correspondence: up to 24 months from ticket closure.
Chat transcripts: up to 24 months for quality assurance and staff training purposes.

Usage Data

Website analytics data: up to 24 months from the date of collection.
Application usage statistics: up to 24 months.
Server logs: up to 24 months for security monitoring and troubleshooting.

We may retain Personal Data beyond the periods stated above where required by legal obligation, legal claims, Your explicit request, or technical limitations.

When retention periods expire, We securely delete or anonymize Personal Data.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. This means Your information may be transferred to computers located outside Your jurisdiction.

Where required by applicable law, We will ensure that international transfers of Your Personal Data are subject to appropriate safeguards and supplementary measures where appropriate.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section. You may also contact Us to request access to, correct, or delete Personal Data that You have provided to Us.

Please note that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required by law or in response to valid requests by public authorities.

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation.
Protect and defend the rights or property of the Company.
Prevent or investigate possible wrongdoing in connection with the Service.
Protect the personal safety of Users of the Service or the public.
Protect against legal liability.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but no method of transmission over the Internet or electronic storage is 100% secure. While We strive to use commercially reasonable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under 16. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.

If We become aware that We have collected Personal Data from anyone under 16 without verification of parental consent, We take steps to remove that information from Our servers.

Links to Other Websites

Our Service may contain links to websites that are not operated by Us. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

Email: info@auro-eg.com

Generated using Privacy Policies Generator.